AI Ethics in Business: Managing Bias and Ethical Usage

In an era where AI rapidly shapes industries, understanding its ethical dimensions is no longer optional — it’s imperative. From the creation of virtual assistants like Alexa to the emergence of generative AI chatbots like ChatGPT, this program is designed to empower senior leaders to comprehend the intricacies of AI technologies and hone the skills necessary to mitigate biases and ensure ethical integrity within their organizations.

While AI adoption has more than doubled in the last five years, the lack of progress on mitigating AI-related risks is a consistent concern, according to McKinsey. Our program not only explores the dynamic landscape of AI but also provides practical strategies for responsible technology implementation and use. Participants will uncover ways to reduce data use liabilities in AI product development and harness tools that aid in overcoming biases and increasing outcome fairness and accountability. Additionally, the program delves into strategies for effectively managing teams incorporating AI in their daily work.

This program is tailored to leaders actively engaged in AI technologies and goes beyond unraveling the intricacies of AI; it cultivates the skills required to navigate its ethical dimensions effectively. Through immersive case studies and dynamic discussions and exercises, participants will gain actionable strategies to confront ethical challenges head-on. You will return to work well-versed in the expansive AI landscape and ready to more effectively integrate both strategic and ethical AI practices into your organization.

Benefits From Ethics Training for AI

Upon completion, participants will have a better understanding of how to:

• Explore the expansive AI landscape, including machine learning, robotics, and digitization, to uncover its profound impact on future macroeconomic progress and the strategic evolution of your organization.
• Mitigate the liability associated with inappropriate data or AI usage, safeguarding against potential legal and ethical risks.
• Empower managers to understand and navigate ethical issues stemming from the development and use of AI.
• Engage with peers in collaborative exploration of real-world business cases to learn how changing ethical norms around AI affect your organization.
• Acquire guidance for how to manage employees developing AI products.

Participants will also earn a Certificate of Completion from the Harvard Division of Continuing Education, further validating their expertise in the ethical usage of artificial intelligence.

Topics Covered in this AI Ethics Course:

This program provides a foundation for understanding the intricacies of AI and the ethical questions that come with it.
Specific topics include:

• Current macro-economic and cultural AI trends impacting today’s businesses
• Understanding diverse ethical AI situations and management strategies for various industries and organizations
• Guiding algorithms and data for developing fairer AI products (algorithmic bias)
• Enabling less biased managerial decision-making from AI output (human bias)
• Balancing big data use by AI technologies with consumer welfare (privacy)
• Preparing for future AI regulations and compliance (regulation)

Who Should Enroll

This program will provide the most value to individuals with ten or more years of leadership experience and who are driven to champion responsible and ethical AI practices within their organizations and fields.