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The Consultant’s Toolkit

All Start Dates

  • Time

    11:00 AM – 2:30 PM ET

  • Length

    Every Wednesday for 4 weeks

  • Cost

    $2,600

  • Registration Deadline

    January 24, 2023

  • Time

    11:00 AM – 2:30 PM ET

  • Length

    Every Monday for 4 weeks

  • Cost

    $2,600

  • Registration Deadline

    March 26, 2023

  • Time

    11:00 AM – 2:30 PM ET

  • Length

    Every Wednesday for 4 weeks

  • Cost

    $2,600

  • Registration Deadline

    July 4, 2023

  • Time

    8:30 AM – 4:30 PM ET

  • Length

    2 consecutive days

  • Cost

    $2,895

  • Registration Deadline

    October 3, 2023

consultant training: a man consulting via laptop

Refine your consulting abilities through proven techniques to improve organizational effectiveness.

What You'll Learn

Internal and external consultants alike rely on a variety of consulting tools to diagnose organizational problems and identify and evaluate potential solutions.

Designed for internal consultants with less than seven years of consulting experience, this offering explores the tools and essential consulting skills that prepare you to deliver more effective solutions to your clients. Through a combination of lecture, case discussion, and interactive group exercises, The Consultant’s Toolkit teaches you analytic techniques that can be used in diverse settings, including small and large companies, and for-profit and nonprofit organizations.

Note: For online sessions, all program content will be delivered live and will not be recorded.

Program Benefits

  • Build a foundation of knowledge for success in a consulting role
  • Gain an understanding of the consulting process
  • Acquire essential consulting skills for contracting with clients, collecting, analyzing, and presenting data
  • Learn consulting techniques in the areas of strategy formulation, market research, operations, performance management, and project management
  • Learn how to engage more effectively with those consulting for your organization
  • Earn a Certificate of Participation from the Harvard Division of Continuing Education

Topics Covered

  • Overview of the consulting industry, trends, and the role of consultants
  • Strategic frameworks for the consulting process
    • Problem definition
    • Discovery and data collection
    • Recommendation and presentation
    • Implementation
  • Balanced scorecard
  • Operational diagnostic tools
  • Hypothesis trees
  • Research methods
  • Dealing with resistance

Who Should Enroll

If you currently work with consultants or would like to understand and use consulting tools and techniques within your organization, you benefit from this program.

Those with less than seven years of consulting experience will likely discover additional tools to enhance your expanding toolkit. Participants with more than seven years of consulting experience may find the content too foundational.

This program is not recommended for consultants from the largest consulting firms. Those who work within small or medium-sized consulting firms, are an internal consultant with a company, or are independent consultants will find this offering most beneficial.

February Schedule

Week 1

• The Consulting Industry Today

Week 2

• Defining the Problem
• Structuring and Solving the Problem

Week 3

• Essential Consulting Frameworks
• Persuading the Decisionmakers

Week 4
• Keys for Impactful Implementation

*This schedule is subject to change.

April Schedule

Week 1

• The Consulting Industry Today

• Defining the Problem

Week 2

• Structuring and Solving the Problem

Week 3

• Essential Consulting Frameworks
• Persuading the Decisionmakers

Week 4
• Keys for Impactful Implementation

*This schedule is subject to change.

July Schedule

Week 1

• The Consulting Industry Today

Week 2

• Defining the Problem
• Structuring and Solving the Problem

Week 3

• Essential Consulting Frameworks
• Persuading the Decisionmakers

Week 4
• Keys for Impactful Implementation

*This schedule is subject to change.

October Schedule

Day 1

• The Consulting Industry Today
• Defining the Problem
• Structuring and Solving the Problem

Day 2

• Essential Consulting Frameworks
• Persuading the Decisionmakers
• Keys for Impactful Implementation

Instructor

  • Shawn O'Connor

    Shawn O’Connor

    Shawn has taught graduate business courses in management consulting, strategy, marketing, and business law at various universities, including Harvard where Shawn has won two Dean's Commendations for Distinguished Teaching Performance.

Instructor

  • David McIntosh

    David McIntosh

    David is the founder and president of Creative Business Breakthroughs, where he designs and leads strategic planning sessions and management development programs for businesses and nonprofits. He earned his MBA and AB from Harvard University.

Instructor

  • Shawn O'Connor

    Shawn O’Connor

    Shawn has taught graduate business courses in management consulting, strategy, marketing, and business law at various universities, including Harvard where Shawn has won two Dean's Commendations for Distinguished Teaching Performance.

Instructor

  • Shawn O'Connor

    Shawn O’Connor

    Shawn has taught graduate business courses in management consulting, strategy, marketing, and business law at various universities, including Harvard where Shawn has won two Dean's Commendations for Distinguished Teaching Performance.

Expand Your Network

With participants from more than 100 different countries and a variety of industries, Harvard Professional Development Programs provide you the opportunity to gain fresh perspectives and unique insights as you learn alongside peers with similar roles who face like business challenges.

Learn More About Our Participants
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