Overview, Strengthening Business Relationships Training Program
For senior leaders, high impact business relationships are required. Leaders who build trust, earn credibility, and inspire followership accelerate decisions, unlock opportunity, and drive lasting results. While technical expertise matters, impact in modern organizations increasingly depends on the ability to influence, align, and move people toward shared goals. Today’s workplace — shaped by hybrid environments, rapid change, and rising expectations — requires professionals to strengthen how they connect, engage, and build durable trusted allies across functions and levels.
This program is designed for experienced professionals and senior leaders who manage critical relationships across executive teams, cross-functional partners, clients, and key stakeholders. We will explore strategies to build trust, foster loyalty, and amplify your influence with the people who matter most to you now.
This program is unique for three reasons. First, it reframes how you allocate your attention, who you focus your time on, why you focus on them, and how you work with them. Second, you will discover how to operate in harmony with how our brains work to increase the probability of developing allies and fervent supporters. Third, the methods discussed are grounded in neuroscience and proven real-world application.
You will refine your approaches to inspire collaboration, strengthen your work partnerships, and accelerate results. You will leave with a clear, personalized roadmap to strengthen your most critical relationships and create even more value for your organization and for yourself.
Benefits of the Strengthening Business Relationships Training Program
Strengthening business relationships is essential to amplifying your impact and accelerating your success. By cultivating a trusted network of colleagues and partners, you can expand your influence in your current role and advance your long-term career growth.
In this interactive program, you will learn how to:
- Build trust with intention, deepening your understanding of how trust works and adopting behaviors that strengthen credibility and connection.
- Use neuroscience-based insights to better read cues, interpret interpersonal dynamics, and navigate conversations and decisions with greater confidence.
- Elevate your presence and charisma by refining your communication and behavioral signals that shape how others perceive you and your ideas.
- Create alignment across stakeholders by understanding their priorities, decision pathways, and the dynamics of effective collaboration.
- Develop a strategic relationship plan to focus on high-impact connections, increase your visibility, and sustain long-term career momentum.
Participants will also earn a Certificate of Completion from the Harvard Division of Continuing Education, underscoring their commitment to leadership excellence.
Who Should Register for the Strengthening Business Relationships Training Program?
This program is designed for experienced professionals and senior leaders who want to build and sustain high-impact relationships within and outside their organizations.
Professionals who will also find this program valuable include:
- Seasoned business leaders, executives, and senior managers who oversee cross-functional or external relationships and want to enhance their ability to foster trust, loyalty, and influence at all levels.
- Functional heads or directors across disciplines such as marketing, operations, finance, HR, and beyond looking to align business relationships with broader organizational objectives.
- Experienced professionals responsible for navigating complex stakeholder dynamics or growing client-facing partnerships to advance organizational and personal success.
Curriculum
This interactive program combines pre-work, short lectures, guided breakout activities, and group discussions on topics such as:
- Clarifying which colleagues and stakeholders you want to work more effectively with—and identifying targeted strategies to strengthen those relationships.
- Examining how your beliefs, values, and behaviors influence your most important professional relationships.
- Breaking down the critical elements of trust and using practical strategies to intentionally build and sustain it.
- Understanding how our hardwired brains and body chemistry affect mood and trust, and using those insights to improve collaboration.
- Designing a focused career and relationship plan that increases your impact, supports your advancement, and delivers greater value to your organization.
April Schedule
Week 1 – Purpose, Reputation, and Trust
- Business Purpose and Intent
- Professional Brand and Reputation
- Building, Compounding, and Sustaining Trust
Week 2 – Engagement
- Neuroscience of Relationship Dynamics
- Executive Presence and Charismatic Communication
- Enterprise Intelligence
Week 3 – Strategic Alliances
- Career Advancement
- Executive Alignment and Cross-Functional Influence
- Personalized Action Plan
October Schedule
Week 1 – Purpose, Reputation, and Trust
- Business Purpose and Intent
- Professional Brand and Reputation
- Building, Compounding, and Sustaining Trust
Week 2 – Engagement
- Neuroscience of Relationship Dynamics
- Executive Presence and Charismatic Communication
- Enterprise Intelligence
Week 3 – Strategic Alliances
- Career Advancement
- Executive Alignment and Cross-Functional Influence
- Personalized Action Plan
Instructors
-
John Westman
John Westman is VP of Project Management at Citius Pharmaceuticals and co-founder of Novellus, an mRNA-based biotech company. He has led commercial growth for Fortune 500 and high‑growth healthcare startups, with a reputation for top 1% sales and sales management performance. A Fulbright Scholar, he has taught at the Harvard Division of Continuing Education and Boston College since 2005. -
Christina Daniel
Christina Daniel has nearly 20 years of experience guiding boards and leadership teams on organizational effectiveness and talent strategy. Currently at Natera as the Senior Director of Human Resources, she leads global initiatives in succession planning, culture transformation, and performance management. Recognized for driving enterprise growth, she equips leaders to expand influence, foster authentic connection, and build enduring, high-performing teams.
Instructors
-
John Westman
John Westman is VP of Project Management at Citius Pharmaceuticals and co-founder of Novellus, an mRNA-based biotech company. He has led commercial growth for Fortune 500 and high‑growth healthcare startups, with a reputation for top 1% sales and sales management performance. A Fulbright Scholar, he has taught at the Harvard Division of Continuing Education and Boston College since 2005. -
Christina Daniel
Christina Daniel has nearly 20 years of experience guiding boards and leadership teams on organizational effectiveness and talent strategy. Currently at Natera as the Senior Director of Human Resources, she leads global initiatives in succession planning, culture transformation, and performance management. Recognized for driving enterprise growth, she equips leaders to expand influence, foster authentic connection, and build enduring, high-performing teams.
FAQs
Why is it essential for leaders to establish strategic business relationships?
Today’s leaders must motivate and inspire their teams while navigating the challenges of a fast-paced, increasingly digital—and virtual—business environment. Driving innovation and stimulating change to stay competitive requires establishing strong relationships, building trust, and creating strategic alliances. Without the leadership skills to cultivate these critical relationships and alliances, leaders may find themselves unable to inspire their teams and organizations for short- and long-term success.
How will this business relationship training program help me advance in my career?
The curriculum in this business relationship training program offers leaders new mindsets, techniques, and methodologies to help them make the most of their teams, work with challenging people on highly visible projects, and manage perceptions in order to lead with confidence. Building strategic relationships and improving your ability to create trust will help set you apart from your peers and enable you to advance your career even more quickly.
What skills or experience are needed before enrolling in this business relationship training?
This program is ideal for senior executives who lead teams, develop relationships with clients or customers, or rely on others for innovation, productivity, and success. While there are no prerequisites or required skills for this program, participants are encouraged to have a background of at least 5-7 years of leadership or management experience.