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Effective Organizational Communication

All Start Dates

Registration is closed for this date.

  • Time

    11:00 AM – 2:30 PM ET

  • Length

    4 consecutive Tuesdays

  • Cost


  • Registration Deadline

    May 29, 2023

  • Time

    11:00 AM – 2:30 PM ET

  • Length

    Every Friday for 4 weeks

  • Cost


  • Registration Deadline

    August 31, 2023

  • Time

    8:30 AM – 4:30 PM EST

  • Length

    2 consecutive days

  • Cost


  • Registration Deadline

    November 7, 2023

woman using effective organizational communication to speak to her team.

Through small group activities and real-time feedback, you will test out new approaches and learn to communicate to inspire action.

What You'll Learn

As your responsibilities grow, effective organizational communication can help you succeed—or hold you back. In any business role or function, you must be able to convey your ideas in ways that drive thoughtful debate, consensus, decisions and action.

This program is designed for individuals interested in developing essential communication skills to become more persuasive and credible communicators within a variety of settings. You will learn strategies, practical tools, and proven techniques to sway a group to your point of view and help you project a more polished and professional image. From one-on-ones to large groups, and from informal settings to formal presentations, you will become a more confident communicator.

Through large and small group activities and real-time feedback, you will put these techniques into practice, test out new approaches, and learn to communicate with greater poise, clarity, and conviction. You’ll leave the program with the skills needed to successfully interact with others in professional settings.

Program Benefits

  • Learn to influence and persuade others without formal authority, and increase your overall interpersonal and organizational effectiveness
  • Develop communication strategies for different business situations and audiences
  • Learn how to create a compelling structure for your messages that moves your audience to action
  • Develop meaningful insights and convey recommendations more effectively
  • Cultivate your personal leadership and communication style to connect authentically with your audience
  • Practice how to deliver difficult messages and achieve desired results
  • Learn skills to think on your feet when in a position to deliver impromptu messages
  • Earn a Certificate of Participation from the Harvard Division of Continuing Education

Topics Covered

  • Generating ideas for organizing, preparing, and delivering effective presentations
  • Building trust and credibility quickly, and effectively handling resistance
  • Learning and applying the principles of logical reasoning to lead your audience to action
  • Using various communications strategies (e.g. body language, persuasion) to achieve desired outcomes
  • Understanding the powerful impact of storytelling and learn how to incorporate stories in your communications
  • Leading and communicating in a crisis

Who Should Enroll

This program is appropriate for business professionals at all levels of experience looking to improve their communication skills or deliver messages across diverse stakeholders, such as C-suite executives, cross-functional colleagues, employees, customers, and strategic partners.

Leaders and professionals who need to simplify complex content for their audience will find this program helpful.

September Schedule

Week 1
• Leadership and Communication
• Interpersonal Communication

Week 2
• Persuasion and Real-World Examples

Week 3
• Writing and Presenting
• Presenting Practice

Week 4
• Gender and Communication
• Case Study


November Schedule

Day 1

  • Building Trust and Credibility
  • Structuring Communications into a Compelling Narrative

Day 2

  • Leading and Communicating in a Crisis
  • Optimizing Non-Verbal Communications


  • Headshot of PDP Instructor Jill Slye

    Jill Abruzese Slye

    Jill Slye has over 30 years of experience in business and teaches in multiple capacities across various schools at Harvard University. Her classes cover topics such as the fundamentals of public speaking and leadership communication. She is the founder of A Sounding Board, LLC, a global public speaking coaching company.


  • Michelle Ehrenreich

    Michelle Ehrenreich

    Michelle is the founding partner of Acuity Partners, a boutique consultancy in Chestnut Hill, MA. She helps clients develop effective business, marketing, and communication strategies. Michelle received her MBA from Harvard Business School and a Master of Science in Applied Mathematics from Stanford University.


  • Mimi Goss.

    Mimi Goss

    Mimi Goss teaches “The Art of Communication” at Harvard Extension School, coaches speakers at Harvard Business School, and consults government, business, and non-profit officials internationally as president of Mimi Goss Communications, Inc.

Certificates of Leadership Excellence

The Certificates of Leadership Excellence (CLE) are designed for leaders with the desire to enhance their business acumen, challenge current thinking, and expand their leadership skills.

This program is one of several CLE qualifying programs. Register today and get started earning your certificate.

Learn More

Notes For This Program

Participants must be fluent in English to participate fully in individual, small group, and large group discussions and exercises.

Note: This program focuses on organizational communications across key stakeholders. It is not suitable for politicians looking to communicate to their constituents or for those looking for media training.