Emotional Intelligence in Leadership Training Overview
Emotional intelligence — the ability to recognize and positively manage emotions in yourself, others, and among groups — is a powerful component of effective leadership. An understanding of emotional intelligence improves self-awareness, increases accountability, fosters communication, and builds trusting relationships in the workplace.
This intensive program is designed to help you gain an honest awareness of yourself and how your behavior impacts others. You’ll move beyond the basics of emotional intelligence to concentrate on using it to:
- Build trust
- Manage difficult decisions
- Build resilience
- Enhance team performance
- Lead for long-term success
Who Should Enroll in the Emotional Intelligence in Leadership Program?
This program is designed for mid-level managers across industries, and the topics discussed will be particularly useful for people who work with others to accomplish organizational goals as well as those looking to enhance their leadership skills.
Due to significant content overlap, we recommend taking either Becoming a Leader: Developing Your Style and Making Sound Decisions or Emotional Intelligence in Leadership, but not both.
Benefits of the Emotional Intelligence in Leadership Training
This Emotional Intelligence in Leadership program is designed to help you understand yourself and learn how to make your emotions work for you. Research has demonstrated that emotional intelligence has a strong impact on organizational performance — workers are more inclined to go the extra mile when asked to do so by an empathetic leader they respect and admire.
Once you complete this program, you will be able to:
- Understand emotional intelligence and why it’s increasingly important for leadership
- Use emotional intelligence to improve leadership and build more effective relationships
- Leverage emotional intelligence in managing difficult discussions
- Improve personal and organizational resilience
- Earn a Certificate of Completion from the Harvard Division of Continuing Education
“This course was insightful and inspirational due to the quality of educational material, the knowledge of the instructors, and the enthusiastic participation of an engaged cohort.”
— Allen Lewis, Participant
Curriculum
The Emotional Intelligence in Leadership program is offered online and on-campus. Online classes meets for 3.5 hours, once a week for four consecutive weeks, while the on-campus programs are delivered intensively over two days. Lessons will consist of group discussions, reflective exercises, activities, and a 360-degree emotional intelligence assessment.
You will use the assessment to receive and analyze feedback about your own emotional intelligence as well as tips and tactics for improving that emotional intelligence both in yourself and others.
Important Note:
As part of the 360-degree self-assessment you will need to solicit feedback from at least three colleagues, such as managers, peers, and direct reports. The evaluation will take both you and your participating colleagues approximately 30 minutes to complete. Because the self-assessment is a central theme of the program, participants must complete the survey at least five business days before the program start date.
Incompletion of the assessment will severely impact your class experience during the program. You are strongly encouraged to complete the assessment as soon as you receive detailed instructions about the survey.
2025 Cost
Emotional Intelligence in Leadership is offered in on-campus or online formats. On-campus courses are held at our state-of-the-art classroom space in the heart of historic Harvard University. Online courses are held live via Zoom for 3.5 hours a day over several weeks.
| Format | Price |
|---|---|
| On-Campus (two-day program) | $3,100 (plus cost of travel) |
| Online | $2,850 |
Considering this program?
January Schedule
Week 1, Day 1
- Emotional Intelligence: What It Is and Why It Matters
- Assessment Debrief
Week 1, Day 2
- Developing Emotional Intelligence
Week 2, Day 1
- Working with Emotional Intelligence
Week 2, Day 2
- Developing Emotional Intelligence in Groups
April Schedule
Day 1
- Assessment Debrief
- Developing Emotional and Social Intelligence
Day 2
- Working with Emotional and Social Intelligence
- Developing Emotional Intelligence in Groups
July Schedule
Day 1
- Assessment Debrief
- Developing Emotional and Social Intelligence
Day 2
- Working with Emotional and Social Intelligence
- Developing Emotional Intelligence in Groups
October Schedule
Week 1, Day 1
- Emotional Intelligence: What It Is and Why It Matters
- Assessment Debrief
Week 1, Day 2
- Developing Emotional Intelligence
Week 2, Day 1
- Working with Emotional Intelligence
Week 2, Day 2
- Developing Emotional Intelligence in Groups
Instructor
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![Margaret Andrews]()
Margaret Andrews
Margaret Andrews is a seasoned executive, academic leader, speaker, and instructor with over thirty years of professional experience. She has held a variety of senior management positions and has taught, spoken, and consulted across the globe. She creates and teaches a variety of courses and professional and executive programs at Harvard’s Division of Continuing Education.
Instructor
-
![Margaret Andrews]()
Margaret Andrews
Margaret Andrews is a seasoned executive, academic leader, speaker, and instructor with over thirty years of professional experience. She has held a variety of senior management positions and has taught, spoken, and consulted across the globe. She creates and teaches a variety of courses and professional and executive programs at Harvard’s Division of Continuing Education.
Instructor
-
![Margaret Andrews]()
Margaret Andrews
Margaret Andrews is a seasoned executive, academic leader, speaker, and instructor with over thirty years of professional experience. She has held a variety of senior management positions and has taught, spoken, and consulted across the globe. She creates and teaches a variety of courses and professional and executive programs at Harvard’s Division of Continuing Education.
Instructor
-
![Margaret Andrews]()
Margaret Andrews
Margaret Andrews is a seasoned executive, academic leader, speaker, and instructor with over thirty years of professional experience. She has held a variety of senior management positions and has taught, spoken, and consulted across the globe. She creates and teaches a variety of courses and professional and executive programs at Harvard’s Division of Continuing Education.
Certificates of Leadership Excellence
The Certificates of Leadership Excellence (CLE) are designed for leaders with the desire to enhance their business acumen, challenge current thinking, and expand their leadership skills.
This program is one of several CLE qualifying programs. Register today and get started earning your certificate.
FAQs
Why is emotional intelligence important for leaders?
Emotional intelligence allows leaders to create a positive and productive work environment, build strong relationships, and inspire and motivate their teams. It also helps them make better decisions, manage conflicts, and navigate challenges, ultimately leading to improved performance and success.
How do I know if the Emotional Intelligence in Leadership program is right for me?
If you want to become a more effective and respected professional, our Emotional Intelligence in Leadership training is right for you. Mid-level managers, as well as those who work closely with others, will benefit from learning how to enhance their leadership skills through an understanding of emotional intelligence.
How will the Emotional Intelligence in Leadership program help me improve my career or company?
While IQ and technical savvy contribute to success in the workplace, evidence suggests that high emotional intelligence is what truly sets you apart as a leader. Unlike IQ, emotional intelligence can be improved with training.
By spending time growing your emotional intelligence skills, you will be able to communicate more effectively with your colleagues, bosses, and people you manage, making you a more desirable coworker. Emotional intelligence can also help you be a better collaborator, reduce conflicts, and improve relationships in the workplace.
