Skip to content
A smiling young woman looks at inventory in warehouse while using a smart tablet.

Supply Chain Management: Frameworks for Resilient and Agile Supply Chains

Learn how to use supply chain analytics to reduce costs, manage inventory as consumer needs evolve, and make strategic decisions.

  • Date

    June 5, 2024

  • Time

    8:30 AM – 4:30 PM ET

  • Length

    2 consecutive days

  • Format

    On Campus

  • Cost


  • Registration Deadline

    May 28, 2024

Overview of Supply Chain Management

As countless disruptions impact today’s global supply chains, the demand for highly skilled, in-house supply chain professionals is higher than ever. Yet less than half of managers have the analytical skills and strategic mindset needed to design future-proof supply chains that support business growth.

To keep pace with rapid automation and digitization, organizations rely on their supply chain professionals to have both functional skills and end-to-end knowledge of digital supply chain operations.

This interactive program will teach you the supply chain management skills needed to be an effective supply chain manager or partner and evaluate, improve, and design successful supply chains that support your organization’s strategy. Through interactive simulations, relevant case studies, and discussions with industry experts, you will learn how to:

  • Manage inventory
  • Forecast demand
  • Assess risks
  • Solve problems under uncertainty

Participants will depart equipped to apply supply chain analytics to reduce costs, manage inventory as consumer needs evolve, and make strategic decisions that respond to the need for digital supply chains to be resilient, sustainable, and agile.

Who Should Register

This program is appropriate for managers with 5+ years of experience in supply chain manufacturing, operations, or data analytics. It is ideal for business leaders, including industry consultants, looking to improve revenue streams, lower costs, and increase operational efficiency and digitization.

In addition to supply chain managers, this program would benefit aspiring managers or entrepreneurs focusing on manufacturing, sustainability, product development, purchasing, finance, or operations.

Course Benefits

This supply chain management program offers insights into current best practices, digitization, industry trends, and future projections by engaging with supply chain industry leaders through expert discussions.

After completing the program, you will feel confident in your ability to:

  • Evaluate levels of efficiency and performance at all stages of a supply chain
  • Quantify supply chain risk (such as supply shortages, supplier delay, procurement, supplier fulfillment, consumer behavior)
  • Build operational decision-making skills under uncertainty (in demand projection, inventory management, infrastructure development, capacity allocation)
  • Discover strategies for managing variability within a digital supply chain network while implementing sustainable practices

You will also earn a Certificate of Participation from the Harvard University Division of Continuing Education.


Over the course of two days, you will use interactive simulations, relevant case studies, and discussions with industry experts to hone your skills in supply chain analytics.

You will also learn about:

  • The digital supply chain management landscape across various industries
  • Efficiency and performance measurement through Metrics, Capacity, Time, and WIP
  • Decision making under uncertainty using Little’s Law, Marginal Analysis, and EOQ
  • Evaluating revenue management using Decision Trees, Capacity Control, and Overbooking
  • Forecasting methodologies based on consumer demand, inventory supply, and risk management
  • The role of supply chain design and digitization in business strategy
  • Sustainable supply chain design
  • Key managerial roles in an efficient supply chain management system


Supply Chain Management is available as a two-day on-campus program in our state-of-the-art classroom space in the heart of historic Harvard University. Program tuition is $2,990 plus the cost of travel.

June Schedule

Day 1

  • Evolution of Supply Chain Management
  • Drivers and Metrics
  • Design and Development of a Supply Chain Network
  • Planning for Supply and Demand

Day 2

  • Pricing and Revenue Management
  • Demand Uncertainty
  • Inventory Management
  • Managing Variability and Ensuring Sustainability


  • Zal Phiroz.

    Zal Phiroz

    Dr. Zal Phiroz is an established specialist on marketing segmentation and global supply chain practices. He has held a number of academic, executive and senior management roles, including appointments at USC (Marshall), Harvard University, Proctor & Gamble (NYSE:PG), TELUS (NYSE:T).